How can we help?

Tap "Register" from the side drawer or the auth screen — on the web, use "Create an account" in the menu. You'll need a valid email, a password, and your name. A confirmation email is sent immediately after registration.

On the login screen, tap "Forgot password?" and enter the email associated with your account. You'll receive a reset link valid for 30 minutes.

Open the drawer, tap your profile card, then "Edit Profile". You can change your name, phone number, email, address, and avatar.

Open your Profile, scroll to the bottom, and tap "Delete account". This permanently removes your account and personal data. In line with the Kenya Data Protection Act, any residual data is purged within 30 days.

Tap "Sell" from the drawer (or the home-page CTA) to start the listing flow. You'll be guided through photos, location, pricing, and amenities.

New listings are reviewed within 24 hours for photo quality and complete information. Once approved, they appear in search results and on your profile.

Open the listing from your profile, tap the menu (three dots) in the top right, and choose "Edit" or "Remove". Removed listings can be restored within 30 days.

Listings from verified agents and companies carry a blue badge. Verification requires business documents and a physical office check.

M-Pesa, Airtel Money, and major debit/credit cards. Bank transfer is supported for enterprise and long-term lease deposits.

Browsing and contacting agents is free. Premium features (sponsored listings, priority placement) are charged separately — see the Advertise page.

Receipts are sent to your registered email within 10 minutes of payment. You can also download them from Profile → Payments.

Sponsored listings are refundable within 48 hours if no impressions have been served. After that, refunds are pro-rated based on remaining days.

Never send money before visiting a property. Avoid deals that seem unusually cheap, pushy sellers, or anyone who refuses a site visit. Use only verified agents where possible.

In the app, tap the three-dot menu on any listing or profile and choose "Report". On the web, use the "Report this listing" link at the bottom of a listing page. Our trust team reviews every report within 24 hours.

Only the details you choose to share in a contact request (usually your name and phone). Your email and full profile are never shared without consent.